21st October 2021
Evening Standard
Mind MHFA England
Global Partners
asics Mercer

2020 Digital Agenda

2020 Digital Agenda

The first half of 2020 will go down in history as one of the most tumultuous times in living memory.

For 2020, as a result of the pandemic, the MAD World Summit has gone digital. Blending keynotes with practical case studies and panel sessions our bespoke Totem platform has been designed to optimise real-time knowledge sharing and create opportunities for connection and networking. 

Whether you are just getting started or you're moving to the next level of implementation, we're committed to helping you find the insights, inspiration and contacts you need to make a difference to workplace culture, mental health and wellbeing. Plan your day and register for a gold pass, silver pass or visitor pass. Our team is here to help with any questions you might have. Email us at info@madworldsummit.com.

Take a look at the agenda below. New speakers are being added daily.

Digital MAD World Summit – Thursday 8 October 2020

Fiona King, Head of Occupational Health & wellbeing, HS2
Stacy Thomson, Founder, The Performance Club
Marteka Swaby, Founder, Benevolent Health
Victoria Sloan, Communication Business Partner, Anglian Water
Jonathan Gawthrop, Director Health Safety & Wellbeing, EMCOR UK
Laura Hearn, Owner, Co-Founder, Jiggsy & BBC Journalist
Dr Shaun Davis, Global Director Compliance & Sustainability, Royal Mail Group
Andra Stef, Strategy and Operations Lead, Google
Andy Brown, Head of Sustainability, Anglian Water
Nikki Kirbell, UK & Ire Wellbeing Lead, Unilever
Dr Jo Yarker, Director, Affinity Health at Work, Birbeck, University of London
Marcus Hunt, Head of Global Health Services – EMEA, Johnson & Johnson
Jonny Jacobs, Finance Director, EMEA, Starbucks
Nick Pahl, CEO, Society of Occupational Medicine
Eugene Farrell, Mental Health Lead, AXA PPP & Chairperson, EAPA UK
Laura Pearce, Senior HR Business Partner & Wellbeing Lead, Secret Escapes
Louise Aston, Wellbeing Director, Business in the Community

How to Lead, Motivate & Energize Your Team: A Practical Guide with Innerfit & Discovery Communications

How do you lead, motivate and energise your team through constant change? This is a marathon, not a sprint. To motivate and energise a team, you must first energise and motivate yourself. In this interactive session, you will reflect on the pressures that can come with leading a team and the importance of ‘putting your own oxygen mask on first’. Learn about how to create a culture of wellbeing and trust, and address the main motivation challenges’ you and your colleagues may face through times of change.

Chris Pinner, Founder, Innerfit, Soraia Cerqueira, L&D Manager, Discovery Inc and Astrid Maurin, Manager – Lifeworks & Inclusion, Discovery Inc

Best Practice in Financial Wellbeing: Supporting Employees' Financial Resilience

The global Covid-19 pandemic has highlighted the need for employees to have financial resilience. But how should employers approach educating their workforce on such a deeply personal topic?

By promoting positive money conversations and assisting employees to take a more informed approach with financial decisions, we can make a real impact on employees’ lives.

Alongside this, by delivering a bespoke, relevant support structure underpinned with education, employers can also have a positive effect on their bottom line and people statistics.

Challenging the status quo and drawing on personal experience, this workshop will help organisations think differently about their current financial wellbeing offering.

Hannah-Rebecca Findlay, Operations Manager, Morrinson Wealth Wellbeing 

How to Lead, Motivate & Energize Your Team: A Practical Guide with Innerfit & Discovery Communications

Covid-19 has impacted every aspect of our lives - both personally and professionally. Whilst an immediate risk to our physical health the impact on our mental health cannot be underestimated. As we emerge from the pandemic and employers look at how to set up or step up their workplace wellbeing programmes, we can learn from a new appreciation that there are so many diverse factors that influence our mental wellbeing, and a strategy for the future needs to be conscious of them all. Find out how a range of progressive employers are applying a whole-person, whole-organisation approach to proactively support colleagues thrive in a post-Covid-19 world.

Dr Nick Taylor, Co-Founder and CEO, Unmind
Dr Kate Daley, Clinical Psychologist, Unmind
Dr Heather Bolton, Head of Psychology, Unmind

Stronger together: collaborating to make a real difference to workplace mental health and wellbeing

Employers are doing great work to raise awareness of mental health and create cultures of care. But there's an elephant in the room. What if the ways we are working, and our relationships with clients, are causing unnecessary stress? Too often wellbeing is forgotten in pursuit of getting the work done, whatever the impact on our people and the effectiveness of their work. With concrete examples, from both the client and supplier's perspective, this workshop will outline how to create a dynamic between both parties fostering both healthier and more productive ways of working.

Richard Martin, director of workplace consultancy, byrne dean

Engaging even the hardest to reach with mental, physical, financial and social wellbeing in a COVID-19 era

As the pandemic unfolds, it's more important than ever that employers take authentic and sustainable action to help their people stay connected and motivated to take care of themselves. But traditional wellbeing initiatives linked to benefits often fail to generate engagement beyond the initial launch. Find out how to meet your responsibility to support mental health and wellbeing by building on grassroots momentum, cutting through the noise and creating workplace wellbeing programmes that are relevant to individuals.

Wolfgang Seidl, Partner, Leader of Workplace Health Consulting UK and Europe, Mercer Marsh Benefits
Nick McClelland, Partner, UK Growth Leader, Mercer Marsh Benefits

08.30 – 09.00
Networking ahead of MW 2020 and visit supplier showcases. Technicians will be on hand to answer any questions
09.15 – 10.00
Round table

Gold Pass attendees access the Backstage Lounge to build your network and share experiences with like-minded employers from different sectors, hosted by our dynamic Advisory Board members focused on a wide-range of employers' key issues.

Discussions will focus around:

  • Maximise your mental health and wellbeing budget
  • Support wellbeing in the new hybrid world of work
  • Select the right financial wellbeing programme for your workplace
  • Burnout is about your workplace, not your people
  • Building and maintaining engagement with wellbeing programmes
  • What Covid-19 means for psychological safety
  • The evolving role of the manager: what skills do they need to support wellbeing?
  • Create an effective peer support network
  • Implement inclusive mental health programmes that meet individual needs
  • Assessing the impact of wellbeing programmes
  • Getting and maintaining boardroom buy-in
  • What next for occupational health?
  • TechTalking: finding the right mental health and wellbeing solution for your organisation
  • Reinventing rewards and benefits around wellbeing
  • Covid-19: the impact of death, bereavement and grief

Opening – welcome, introduction, and explanation of how the sessions will work and benchmark pulse poll #1

Emma Walden,  MAD World Host

Round table

Positivity Boost: kick-start the day with some positive psychology


Keynote 1: #BuildBackBetter

There has never been a more important time to build back better when it comes to supporting employee mental health and wellbeing. Setting the scene for the day, this keynote will explore how employers need to respond through the ongoing challenges of the Covid-19 pandemic to build inclusive teams and cultures that drive performance and human thriving in readiness for the future world of work.

John Amaechi OBE, CEO, APS and Organisational Psychologist in conversation with Dr Nick Taylor, Co-founder and CEO, Unmind


Round table Recharge and refocus

Visit the supplier showcases to get ahead of the latest developments in workplace culture, mental health and wellbeing

Welcome back and benchmarking pulse poll #2

Keynote 2: Embedding mental health and wellbeing as a strategic priority

Discover how to elevate health and wellbeing, taking a whole person, whole organisation approach, so that it becomes a strategic priority. What this looks like from the employer and individual’s perspective, as well as how it ties in with development planning for employees.

Leena Nair, Chief HR Officer, Unilever PLC in conversation with Geoff McDonald, Global Advocate, Campaigner & Consultant for Mental Health in the Workplace, Minds@Work

Round table

Networking and real-time knowledge-exchange in the backstage lounge for Gold Pass delegates

Visit the supplier showcases to get ahead of the latest developments in workplace culture, mental health and wellbeing


Keynote 3: Thriving at work: a call to action

What organisation would not want to be more successful after COVID-19 than it was before? This session will bring to life steps all employers can take to collectively move the dial and put employee mental health and wellbeing at the heart of the recovery discussion - taking into account the new psychological contract with the workplace, the line manager's crucial role, and potential government incentives.

Chair: Jon Slade, Chief Commercial Officer, Financial Times
Panel includes: David Oldfield, Group Director, Commercial Banking, Lloyds Banking Group
Ann Francke OBE, Chief Executive, Chartered Management Institute (CMI)
Rt Hon Sir Norman Lamb, Chair of the Advisory Board, Kooth
Dr Richard Peters, Chief Medical Officer, Network Rail

Round table

Informal networking in the backstage lounge for Gold Pass delegates

Visit the supplier showcases

Talent, Engagement, Culture
Track Host: Claire Farrow, Partner & Global Director of Content, Make a Difference Events
Leadership & Collaboration
Track Host: Emma Walden, Correspondent
The Future...
Track Host: Rich Goddard, Curator, Monday State of Mind
Round table Energy Boost: a quick exercise to revive and refocus
Pulse poll #3

Mental health: the next frontier in diversity, inclusivity and belonging

Intersectionality and inclusivity increasingly feature as a focal point in discussions about workplace mental health. The panel will share their personal experiences as well as insight into what’s needed for employers to create wellbeing programmes that take a personalised approach to create a truly inclusive experience for all employees.

Chair: Simon Blake, CEO, Mental Health First Aid England
Panel: Daisy Reeves, Partner, BCLP
Elizabeth Mpyisi, former senior ethics & legal officer, UN
Lily Hawkins, Head of Brand & Culture, M&C Saatchi Sport & Entertainment
Damien Shieber, Head of Culture and Inclusion, Santander

Workplace mental health and wellbeing in a COVID world

ONS statistics show the population's wellbeing is at the lowest level since records began. With insights from Britain's Healthiest Workplace data, learn why it's critical that employers prepare for the long-term impacts of the pandemic, where the pinch points are now and how to make the new case so that investment in employee mental health and wellbeing are prioritised. 

Chair: Dame Carol Black DBE Expert Adviser on Health and Work to the NHS Improvement and Public Health England and Chair, Ageing Better
Dr Richard Heron MB ChB, FRCP, FFOM, Vice-President, Health and Chief Medical Officer, BP
Dr Christian van Stolk, Executive Vice President, RAND Europe 

Are you ready for the new ISO 45003 Standard for Psychological Health and Safety?

Employers need to prioritise psychological safety as well as physical safety. To achieve this, ISO 45003 Standard for Psychological Health and Safety in the Workplace is due to be published in early 2021. Get ahead and have your say. Find out what it means for your organisation and what you need to do to prepare.

Peter Kelly, Senior Psychologist, Health & Safety Executive &
Dr Richard Caddis, Director of Health, Safety & Wellbeing and Chief Medical Officer, BT

Recharge and refocus
12 months of turning talk into action

Learn from the experiences of employers at different stages of their workplace wellbeing journey. Each will share insights into how they have accelerated the shift from stigma to solutions, developed a culture of care with peer networks that has supported psychological safety throughout the pandemic and implemented sustainable strategies that link purpose and CSR with wellbeing.

Chair: Jonny Jacobs, Finance Director, EMEA, Starbucks
Panel: Angela Lewis, Director of People Transformation Companies House
Simon Halle-Smith, Head of Global HR and EH&S, Givaudan in conversation with Geoff McDonald, Global Advocate, Campaigner & Consultant for Mental Health in the Workplace, Minds@Work
Candice Schaefer, PhD, ABPP, Global Head of Employee Wellness, Twitter, Inc

The future of work
The world of work has never experienced such a period of intense turbulence. As we shift to a 'new normal' in workplace culture, could this be an opportunity to reinvent work for the better? Panel members share insights into the first steps and principles of creating good work, how this can be audited and, with widespread remote working, what good work for everyone looks like in a post-pandemic world.

Chair: Louise Aston, Wellbeing Director, BITC
Panel: Vanessa Sallows, Claims' Governance Director, Group Protection, Legal & General
Rachael Davidson, Chief Counsel  Ventures & Group Assurance, National Grid Ventures
Dr Arif Jiwany, Head of Employee Health & Wellbeing GBI, Glaxo Smith Kline
Dr Wolfgang Seidl, Partner, Leader of Workplace Health Consulting UK and Europe, Mercer Marsh Benefits

Future proof strategies and navigate the supplier landscape

Which solutions are right for your organisation? This is your chance to pick the panel’s brains. Learn how they are finding their way through the maze of solutions available, ensuring a fit with broader objectives and preparing for the now and next of workplace culture, mental health and wellbeing.

Chair: Niraj Shah, Co-Founder, Mind: Unlocked
Panel: Dr Stephanie Fitzgerald, Senior Business Partner – Mental Health, Rolls-Royce
Katherine Billingham-Mohamed, People & Transformation Lead, Ofcom
Juilitta Sofat Barata, Culture, Engagement and Wellbeing Manager, Nationwide Building Society
Eugene Farrell, Mental Health Lead, AXA PPP Healthcare & Chairperson, EAPA UK

Round table Network with fellow attendees and the afternoon’s speakers and visit the supplier showcases

Keynote 4 and call to action: Navigating change and uncertainty
Our high-profile speakers will deep-dive into the psychology and mindset of sports champions. They'll reveal valuable insights into how they learnt to deal with pressure and setbacks - including recovering from the lowest lows. They'll also talk about why caring about mental health and wellbeing is an essential element of good leadership, motivation and a winning team. Transferrable tips for employers and individuals navigating their way through uncertainty and change.
Chair: Mark Malcomson CBE, CEO, CityLit

Including Will Carling OBE, Former England Rugby Union Player

Wrap up and thank you

Five free to attend workshops will run in parallel to the pay to attend sessions

Sessions sponsored by