6th Annual MAD World Summit – Thursday 12 October 2023

Working together to achieve a step change in employee mental health and wellbeing

As we continue to navigate constant change and uncertainty, leading employers have recognised that their people’s wellbeing underpins both individual and business success. A recent survey into global wellbeing by Aon found that 74% of UK organisations said that wellbeing has increased in their workplace. This is great progress, but too many organisations are still struggling to make a real difference to workplace culture, mental health and wellbeing. Whilst as many as 92% of UK organisations have wellbeing initiatives, only 29% would say that wellbeing is fully integrated into their overall business strategy – relying instead on ad hoc initiatives without demonstrable results.

For cultures of care to be truly embedded, and for organisations to get value on their investment in employee mental health and wellbeing, we need to work together to achieve a step change. 

Whether you’re just getting started on your workplace mental health and wellbeing journey, or you’re moving to the next level of implementation and looking to hone the support that you offer, this year’s MAD World Summit will provide an unparalleled opportunity to learn from the leaders, stay ahead of trends and share ideas in real time with like-minded peers.

Threading through this year’s Summit’s session are the themes of sustainability and diversity – demonstrating the need for these to be at the forefront of your organisation’s approach to supporting the all-round, inclusive wellbeing of colleagues and creating working conditions under which every individual can thrive.

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DE&I Symposium
Track 1 - Workplace Culture & Engagement
Track 2 - Strategy & Leadership
Track 3 - Prevention & Intervention
Roundtables
Workshops
Think Tank

DE&I Symposium

Sponsored by

Thriiver
10:20 - 10:30

Opening & Chair remarks

Speaker

Pepi Sappal

Founder & Director, Fair Play Talks
10:30 - 10:45

The past, present and future of DE&I

Our speaker, Dan Robertson will provide a brief history of the global DE&I journey today and what he sees as the current future opportunities and challenges. Including - the new business case, the rise of employee activism as a key driver, as well as the challenging of global identity politics and the needs for a shift from workplace inclusion, to corporate cohesion.

Speaker

Dan Robertson

Managing Director, Fairer Consulting
10:45 - 11:25

Panel Session: The importance of an inclusive approach to recruitment in your organisation

A diverse team should be your organisation’s primary objective, yet diversity cannot exist without inclusion. Creating an environment that welcomes all individuals and supports equal participation and representation, are essential building blocks for creating a diverse team.

  • Building a sustainable inclusive recruitment strategy
  • How to attract and retain diverse individuals
  • Key tips for reducing bias and recruiting a more diverse workforce in your organisation
Led by:

Claire Campbell

Consultancy Director, Timewise
Panelist

Frank Kellenberg

Global Head of Culture & Inclusion, Sandoz
Panelist

Tracey Collins

Head of Emerging Talent, Diversity & Inclusion, Kier Group
Panelist

Jemma Pearson

Senior Resourcing & Inclusion Manager, Grant Thornton
11:25 - 12:05

Panel Session: Building a successful DE&I strategy

There are several components to building a strong DE&I strategy that every global corporation or local organisation must consider if it is to be successful. That is, if the company intends to turn its commitment and any strategic objectives into a viable implementation strategy.

  • How to create a global DE&I agenda
  • Consideration of perspectives in local areas
  • Developing a global approach that is also locally relevant
  • How to implement your DE&I strategy
  • Making accountability a priority and keeping the DE&I programme on track
Led by:

Laura Hearn

Founder, A Way With Words
Panelist

Louise Carvalho

D&I Programme Leader, CERN
Panelist

Neil Griffiths

Global & European DEI Director, Kearney
Panelist

Asif Sadiq

Chief Diversity, Equity & Inclusion Officer, Warner Bros. Discovery
12:05 - 12:45

Panel Session: Using a data driven DE&I to drive culture change

Organisations can achieve their DE&I objectives by using a holistic, data-driven approach to driving change. Moving the dial on such efforts however, begins with creating clear goals and KPIs to ensure responsibility and drive new behaviours. Many leaders find it difficult to apply a data driven strategy to DE&I. Common errors include failing to collect data, reporting only positive trends, and favouring quantitative over qualitative data.

  • Validating success using key metrics and measurements
  • Determining progress accurately to recognise accomplishment
  • The importance of defining continuing change objectives to address diversity holistically
Led by:

Michelle Clark

Executive Director of Diversity and Talent, The Children's Society
Panelist

Saida Bello

Director of EDI, Stepping Up Diversity & Inclusion
Panelist

Rebecca Ormond

EMEA Head of Diversity, Inclusion & Wellbeing, Sumitomo Mitsui Banking Corporation
Panelist

Natalie Penrose

Head of Legacy, HS2
Panelist

Jessica Schibli

Interim Head of Creative Diversity, BBC
Panelist

Monica Stancu

Senior D&I Manager, Lloyds of London
12:45 - 13:45

Lunch

13:45 - 14:30

Panel Session: Leveraging ERG allies to build a positive organisational culture

Bridging gaps in a diverse workforce is a crucial method for developing and sustaining a good productive culture. Employee Resource Groups (ERGs) are excellent sources of allies, capable of forging partnerships across diversity in all categories.

  • How ERGs can leverage allies to drive efforts forward to strengthen a culture of inclusion
  • The benefits of ERGs to help resolve issues of inequity
Led by:

Kulbir Shergill

Director of Social Inclusion, University of Warwick
Panelist

Lindsey Bass

Ambassador, Diversity Project - Investment Industry
Panelist

Sofi Musleh

Head of DEI for LGBTQ+ and Gender, Novartis
Panelist

Shelley O'Connor

LGBTQ+ Network Co-Chair, Bank of England
Panelist

Claire Wilkinson

HR Lead, Functions and Wellbeing - Europe, AECOM
14:30 - 15:15

Panel Session: Benefits of having neurodiverse employees in the workplace

Neurodiverse employees bring unique perspectives and traits to the workplace, such as high levels of empathy and creativity. Many have also overcome challenges in their life that make them great problem solvers.

  • How to maintain an inclusive work climate - where all talent can thrive
  • How to ensure neurodiverse employees have opportunities for social engagement
  • Demonstrating how neurodiversity can increases productivity - impacting the bottom line
Led by:

Sobia Afridi

Equality & Diversity Specialist, Oxford City Council
Panelist

Harry Benham

Inclusion Partner, QBE Insurance
Panelist

Maryclaire Hammond

Chief Human Resources Officer, GXO
Panelist

Lawrence Howard

Founder & CEO, Thriiver
15:15 - 16:00

Panel Session: How to promote racial equity in the workplace

Achieving senior leadership buy-in, elevating minority ethnic colleagues into senior roles and tackling racial microaggressions at work, are just a few of the challenges that organisations need to address.

  • How to promote race equality in the workplace - best practice initiatives
  • Gaining support from senior leaders to drive your racial equity initiatives
  • Defining intersectionality - an understanding of how different engagement strategies doesn’t work for all
Led by:

Michelle Okwudiafor

Communications & Engagement Lead, TotalEnergies
Panelist

Annalisa Langton

Head of Engagement & Diversity, The Guinness Partnership
Panelist

Chelsey Sprong

Head of Social Impact & Inclusion Partner, Beazley
Panelist

Prabha Vijayakumar

Head of Vaccination Workforce & Equalities, NHS England
16:00

Chair Closing Remarks

Speaker

Pepi Sappal

Founder & Director, Fair Play Talks

Think Tank

The Think Tanks are “by invitation only” for up to 40 attendees.

10:15 - 11:45

Think Tank 1 – Rebooting the Nation’s Health through the Workplace: Business And Policy Innovation to Address Workforce Inactivity and Long-Term Sickness

In association with:

In this session, Business for Health joins forces with UK Research and Innovation to explore the levers with most impact for business and policy innovation to address workforce inactivity and long-term sickness, particularly in the +50 population.

The Think Tank will probe the latest evidence and data on what works and identify key areas of consensus that can shape future policy and design of interventions, including the use of technology to reach populations at scale to improve health and work.

The Think Tank is “by invitation only” for up to 40 senior executives – including policymakers, industry leaders, technology pioneers and public sector innovators. The session will be run following Chatham House Rule to encourage openness and insights and recommendations will be published in a post-event report.

Spaces are limited. If you are interested in attending this Think Tank, please email Claire Farrow: Claire@makeadifference.events, who will be able to confirm whether there is space.

Speaker

Lord James Bethell

Member of House of Lords and Former Health Minister
Speaker

John Godfrey

Director of Levelling Up, Legal & General
Speaker

Dominic Holroyd

Project Manager - Business Health Matters, Active Lancashire
Speaker

George MacGinnis

Healthy Ageing Challenge Director, UK Research and Innovation
Speaker

Tina Woods

Chief Executive, Executive Board Member & Director, Business for Health
Speaker

Laura Sternberger

CEO & Founder, InsideOut
14:00 - 15:30

Think Tank 2 – Investor spotlight on corporate mental health: are you ready? 

In association with:

     

Successful companies safeguard employee mental health because in doing so they also safeguard their economic success. This reality is now being recognized by a growing number of investors, in large part thanks to the CCLA Corporate Mental Health Benchmark (UK 100 and Global 100+).

Using a set of expertly compiled assessment criteria, the benchmarks evaluate the public disclosures of more than 200 of the world’s largest listed companies, each with more than 10,000 employees. The aim is to evaluate the extent to which employers create the working conditions for people to thrive.

Fully integrating mental health into management systems and reporting cycles takes time. The hope is that being able to assess and compare companies on their approach will help to inform and accelerate progress.

This year’s Think Tank will bring fresh insights from the 2023 Corporate Mental Health Benchmark – Global 100+. It will be an opportunity for C-Suite executives to learn more about the role of investors, to share knowledge around best practice on mental health management and reporting, and to consider whether a more consistent approach by employers could unlock progress at scale.

The Think Tank is "by invitation only" for up to 40 senior executives - employers only. Including CEOs, CFOs, COOs and Chief People Officers.

 

Speaker

Amy Browne FCSI

Stewardship Lead, CCLA

Track 1 - Workplace Culture & Engagement

Insights into creating workplace cultures that support wellbeing, empower employees to thrive and be engaged, through driving behavioural change and building on new ways of working.

Sponsored by

Koa Health
Octopus Money
07:45 - 08:45am

BREAKFAST BRIEFING 07:45 – 08:45am

Sponsored by:

THE REAL TRUTH ABOUT EFFECTIVE MENTAL HEALTH STRATEGIES IN ORGANISATIONS TODAY - A CONVERSATION

This solution-focused interactive session unpacks the lack of 'fit' and ineffectiveness in so many organisational mental health strategies. Speakers will discuss the challenges faced by many organisations and how this can contribute to poor mental health and a psychologically unsafe workplace.

  • Identifying the gaps in behaviour change and skill development in approaches to wellbeing
  • Fundamental change makers that organisations can adopt in their arsenal of wellbeing strategies
  • Lifelong approaches to skills and theory driven behaviour change vs a true analysis of personal resources
  • Engagement - the real barrier?

Speaker

Dominic Bennett

Founder & CEO, OnWellbeing
Speaker

Dr Nicola Eccles

Head of Mental Health and Wellbeing, OnWellbeing
Speaker

Dr Heather McKee

Health Behaviour Change Specialist
08:55 - 09:05

Welcome, introduction and warm up: ‘Be More Human’

Speaker

Thomas Duncan Bell,

The Bipolar Businessman; Founder, My Whole Self
09:05 - 09:40

Opening keynote panel: The future of work through the lens of workplace culture, mental health and wellbeing

Our first keynote panel shines a spotlight on the state of the nation and how the workforce is faring. In the future of work, changing demographics and age diversity, coupled with new AI technology and a disconnected, hybrid workforce will have significant implications for organisations

  • What do current and future global trends mean for our mental health and wellbeing?
  • The increasing need to meet the individual needs of a multigenerational workforce
  • People sustainability as a concept that will redefine work in 2024
Led by

Geoff McDonald

Co-Founder, Minds@Work; Board Advisor, Supernova
Panelist

Kelly Beaver MBE

Chief Executive, Ipsos UK & Ireland
Panelist

Professor Dame Carol Black DBE, FRCP, FMEDSCI

Chair, Centre for Ageing Better; Chair, British Library Board
Panelist

Sir Ian Cheshire

Chairman, Spire Healthcare Group; Chairman, Channel 4; Chair, Land Securities
Panelist

Alex Will

President & Member of the Board of Directors, Calm
09:40 - 10:15

Plenary Session – Keynote panel: Collaborating to achieve a workforce of thriving employees

We hear a lot about progress in workplace mental health and wellbeing, but whilst recognition of organisations’ responsibility is growing, are we really making a difference? If not, why not? Our expert panel of speakers will discuss just how far workplace wellbeing has come, what the barriers to progress really are and what needs to happen next including:

  • The factors affecting the mental health and wellbeing of different working demographics?
  • Increasing focus on the essential role of the manager
  • The growing intersection between DEI and wellbeing
  • Bridging the gap - the next steps for 2023 and beyond to embed wellbeing into the future of work
Led by:

Karl Simons OBE

Advisor, Cabinet Office; Chief Futurist, FYLD
Panelist

Jo Bibby

Director of Health, The Health Foundation
Panelist

Dr Sarah Hughes

CEO, Mind
Panelist

Barbara Jeffery

Co-lead of Employee Health, McKinsey Health Institute
Panelist

Helen Willis

Chief Financial Officer, Costain
10:15 - 10:45

Morning Break and Networking

Please take some time to visit the exhibition.

Recharge, gather your thoughts and share experiences.

After the break, attendees can choose to join case studies and panel discussions in 3 parallel tracks of curated content, or workshops.  Delegates are welcome to move between the Tracks at the end of each session.

10:45 - 10:50

Chair’s Intro to the Workplace Culture & Engagement Track

Chair

Catherine de la Poer

Founder, Halcyon Coaching
10:50 - 11:15

Case study: Driving engagement with a cost-effective wellbeing vision

As one of only four employers achieving Tier 1 status in CCLA’s 2023 Mental Health Benchmark, Centrica is leading the way in wellbeing. Learn from their lessons: 

  • How Centrica has approached streamlining wellbeing programmes to improve cost effectiveness
  • The measurable impact this has had - increasing engagement and reducing absence
Speaker

Sandra Dyball

Director, Health, Wellbeing & Benefits, Centrica
Speaker

Emily Gabrielsen

Health & Wellbeing Manager, Centrica
11:20 - 12:00

Panel: Wellbeing washing – what it is, why it matters and how to stop it sabotaging your progress

If wellbeing is seen as just a PR stunt, employee trust and engagement will undoubtedly take a nosedive. Join us to discuss:

  • What wellbeing washing means
  • How you ensure wellbeing initiatives go beyond a tick box exercise
  • Translating workplace wellbeing vision into authentic cultures of care
Led by:

Nick Pahl

CEO, Society of Occupational Medicine
Panelist

Dr Chuck Anyaegbuna

Head of Clinical Services, Koa Health
Panelist

Julia Biles

Head of Wellbeing, SAGA
Panelist

Simon Blake OBE

Chief Executive, Mental Health First Aid England
Panelist

Dr Clare Fernandes

Chief Medical Officer, BBC
Panelist

Angie McKenna

People & Culture Director, Asquared
12:05 - 12:35

Fireside Chat: Creating a ‘workplace for humans’ – redesigning work around new ways of working

There is an emerging need to create better working environments for all, through responsible business practices and delivering a people focused ESG agenda.

  • How do we make work a better environment for employees?
  • Job design as the foundation for wellbeing, performance, engagement and employee experience
Led by:

Helen Beedham

Author, The Future of Time
Speaker

Thomas Blakey

UK Health & Wellbeing Lead, National Grid
Speaker

Jeremy Gautrey-Jones

Assistant Director Employee Experience, RSPCA
Speaker

Kevin Green

Chief People Officer, First Bus
12:35 - 13:45

Lunch, networking and time to visit the exhibition

The "Make a Difference Leaders' Club Lunch” sponsored by Headspace and Qured will be taking place in Room Engage from 12.15 to 13.45 - by invitation only.   

Inclusive wellbeing: what good looks like and how you decide where to prioritise efforts and investment as part of an inclusive approach to wellbeing, Arti Kashyap-Aynsley, Global Head of Wellbeing & Inclusion, Ocado Group

Following the Lunch Break, attendees can choose to join case studies and panel discussions in 2 parallel tracks, roundtables or workshops.

Delegates are welcome to move between the Tracks at the end of each session.

13:45 - 13:50

Chair’s Intro to Workplace Culture & Engagement Track

Chair

Simon Blake OBE

Chief Executive, Mental Health First Aid England
13:50 - 14:30

Panel: The next chapter in financial wellbeing – moving beyond perks and benefits as part of a holistic approach

The continuing cost-of-living crisis means the need to help colleagues deal with and plan for financial challenges is more pressing than ever.

  • How financial wellbeing strategies can align to support the employee's lifecycle
  • Financial wellbeing as part of an holistic wellbeing approach
  • Supporting employees’ short-term and long-term financial wellbeing through economic uncertainty
Led by:

Dr Stephanie Fitzgerald

Member, The National Forum for Health and Wellbeing at Work
Panelist

Daniella Brackpool

Senior Reward Manager - Benefits, Wickes
Panelist

Rashree Chhatrisha

Director of Reward, Pensions & Benefits, SAGA
Panelist

Ruth Handcock

CEO, Octopus Money
14:35 - 15:15

Panel: The workforce of the future – multigenerational and cultural wellbeing – mental health expectations

Engaging a multigenerational workforce through their benefit needs.

  • The ageing workforce - how the workplace can adapt
  • Supporting the early careers population and their wellbeing
  • Benefits and wellbeing of digital nomads and employees working in the Metaverse
Led by:

Paul Farmer

Chief Executive, Age UK
Panelist

Dr Wolfgang Seidl

Partner & Global Mental Health Consulting Leader, Mercer
Panelist

Alex Will

President & Member of the Board of Directors, Calm
Panelist

Mariyana Zhou

Human Resource Director - Europe, Radancy
15:20 - 16:00

Champions network panel: How employee networks can build and embed cultures of care

This session looks at the crucial role that champions networks can play – turning around workplace culture by translating empathy into engagement.

  • Challenges faced in building and sustaining a network
  • How to use your network to make the bridge between DEI and wellbeing and drive culture change
Led by:

Robert Wigmore

Senior Manager - Total Rewards & Analytics EMEA, Starbucks EMEA
Led by:

Lea Ghanem

Co-Chair of the Wellbeing Blend & Senior Strategy and Business Planning Manager, Starbucks EMEA
Panelist

Claire Burgess

Head of Health & Wellbeing, Unipart Group
Panelist

Sarah Munday

ED&I and Wellbeing Manager, Britvic Soft Drink
Panelist

Sean Tolram

Mindfulness Programme Manager, HSBC
16:00 - 16:30

Afternoon break and networking

Visit the exhibition.

Recharge, gather your thoughts and share experiences.

16:20 - 16:30

“Now breathe…”

Speaker

Stuart Sandeman

Breathwork expert, BBC Decompression Session host, founder of Breathpod and best-selling author of “Breathe In Breathe Out"
16:30 - 17:00

Plenary Session – Closing keynote: Make a difference – celebrating difference so every individual can thrive at work

Women's England Rugby player Shaunagh Brown is living proof of what can happen when you say yes to a challenge. To end the day on a high, Shaunagh's story will shed light on the how workplaces can impact the mental wellbeing of black people and people of colour and how Shaunagh is tackling the status of gender, ethnicity and sexual equality within women's rugby. It's sure to leave you feeling inspired and motivated to make change happen.

Shaunagh Brown, Harlequins Women’s and England Senior Women’s International Rugby team in conversation with Mark Malcomson CBE, Chief Executive, City Lit.

Interviewer

Mark Malcomson CBE

Chief Executive, City Lit
Speaker

Shaunagh Brown

Harlequins Women’s and England Senior Women’s International Rugby team

17:00 - 17:30

Drinks, Networking and Close

Track 2 - Strategy & Leadership

Latest developments and approaches to setting up, stepping up and future-proofing workplace mental health and wellbeing strategies.

Sponsored by

Morning session

Onebright

Afternoon session

Headspace
07:45 - 08:45am

BREAKFAST BRIEFING 07:45 – 08:45am

Sponsored by:

THE REAL TRUTH ABOUT EFFECTIVE MENTAL HEALTH STRATEGIES IN ORGANISATIONS TODAY - A CONVERSATION

This solution-focused interactive session unpacks the lack of 'fit' and ineffectiveness in so many organisational mental health strategies. Speakers will discuss the challenges faced by many organisations and how this can contribute to poor mental health and a psychologically unsafe workplace.

  • Identifying the gaps in behaviour change and skill development in approaches to wellbeing
  • Fundamental change makers that organisations can adopt in their arsenal of wellbeing strategies
  • Lifelong approaches to skills and theory driven behaviour change vs a true analysis of personal resources
  • Engagement - the real barrier?

Speaker

Dominic Bennett

Founder & CEO, OnWellbeing
Speaker

Dr Nicola Eccles

Head of Mental Health and Wellbeing, OnWellbeing
Speaker

Dr Heather McKee

Health Behaviour Change Specialist
08:55 - 09:05

Welcome, introduction and warm up: ‘Be More Human’

Speaker

Thomas Duncan Bell,

The Bipolar Businessman; Founder, My Whole Self
09:05 - 09:40

Opening keynote panel: The future of work through the lens of workplace culture, mental health and wellbeing

Our first keynote panel shines a spotlight on the state of the nation and how the workforce is faring. In the future of work, changing demographics and age diversity, coupled with new AI technology and a disconnected, hybrid workforce will have significant implications for organisations

  • What do current and future global trends mean for our mental health and wellbeing?
  • The increasing need to meet the individual needs of a multigenerational workforce
  • People sustainability as a concept that will redefine work in 2024
Led by

Geoff McDonald

Co-Founder, Minds@Work; Board Advisor, Supernova
Panelist

Kelly Beaver MBE

Chief Executive, Ipsos UK & Ireland
Panelist

Professor Dame Carol Black DBE, FRCP, FMEDSCI

Chair, Centre for Ageing Better; Chair, British Library Board
Panelist

Sir Ian Cheshire

Chairman, Spire Healthcare Group; Chairman, Channel 4; Chair, Land Securities
Panelist

Alex Will

President & Member of the Board of Directors, Calm
09:40 - 10:15

Plenary Session – Keynote panel: Collaborating to achieve a workforce of thriving employees

We hear a lot about progress in workplace mental health and wellbeing, but whilst recognition of organisations’ responsibility is growing, are we really making a difference? If not, why not? Our expert panel of speakers will discuss just how far workplace wellbeing has come, what the barriers to progress really are and what needs to happen next including:

  • The factors affecting the mental health and wellbeing of different working demographics?
  • Increasing focus on the essential role of the manager
  • The growing intersection between DEI and wellbeing
  • Bridging the gap - the next steps for 2023 and beyond to embed wellbeing into the future of work
Led by:

Karl Simons OBE

Advisor, Cabinet Office; Chief Futurist, FYLD
Panelist

Jo Bibby

Director of Health, The Health Foundation
Panelist

Dr Sarah Hughes

CEO, Mind
Panelist

Barbara Jeffery

Co-lead of Employee Health, McKinsey Health Institute
Panelist

Helen Willis

Chief Financial Officer, Costain
10:15 - 10:45

Morning Break and Networking

Please take some time to visit the exhibition.

Recharge, gather your thoughts and share experiences.

After the break, attendees can choose to join case studies and panel discussions in 3 parallel tracks of curated content, or workshops.  Delegates are welcome to move between the Tracks at the end of each session.

10:45 - 10:50

Chair’s Intro to the Strategy & Leadership Track

Chair

Louise Aston

Wellbeing Campaign Director, Business in the Community
10:50 - 11:15

Case study: Creating a leadership playbook for a mentally-healthy organisation

IBM has seen a shift in its culture - achieved through leaders knowing and learning more about themselves. This in turn creates a ripple effect within the organisation. Join this session to:

  • Understand the impact thoughts and emotions have on actions, behaviour and overall quality of life and growth
  • Gain insight into steps to become an emotionally effective leader
Speaker

Amit Sidhpura

Global Strategy Leader, IBM Talent Transformation Consulting
11:20 - 12:00

Panel: Preparing and implementing your wellbeing strategy – starting the journey

This session will help you start your wellbeing journey and understand how to create the business case required for investing in employee health.

  • Identifying gaps in benefit design and existing provision to meet your workforce needs
  • Getting Board buy-in to embed  proactive wellbeing as a foundation of business transformation
  • Who should be driving the wellbeing agenda?
Led by:

Dr Shaun Davis

Group Director of Safety, Health & Wellbeing, Belron International
Panelist

Shamira Graham

Chief Commercial Officer, Onebright
Panelist

Oliver Henry

Health & Wellbeing Lead, EasyJet
Panelist

Professor Marcantonio Spada

Professor of Addictive Behaviours & Mental Health; Dean of the School of Applied Sciences, London South Bank University
12:05 - 12:35

Case study: Linking workplace wellbeing, DEI and organisational design to deliver an inclusive wellbeing programme

The process of redefining a company culture is a complex one - what do organisations have to do to move it forward? 

  • Driving change through a shift in mindset
  • Increasing DEI visibility through wellbeing and organisational design
Speaker

Dr Elouise Leonard-Cross

Head of People Strategy & Experience, Northumbrian Water Limited (NWL)
12:35 - 13:45

Lunch, networking and time to visit the exhibition

The "Make a Difference Leaders' Club Lunch” sponsored by Headspace and Qured will be taking place in Room Engage from 12.15 to 13.45 - by invitation only.   

Inclusive wellbeing: what good looks like and how you decide where to prioritise efforts and investment as part of an inclusive approach to wellbeing, Arti Kashyap-Aynsley, Global Head of Wellbeing & Inclusion, Ocado Group

Following the Lunch Break, attendees can choose to join case studies and panel discussions in 2 parallel tracks, roundtables or workshops.

Delegates are welcome to move between the Tracks at the end of each session.

13:45 - 13:50

Chair’s Intro to Strategy & Leadership Track

Chair

Lee Chambers

Founder, Essentialise Workplace Wellbeing
13:50 - 14:30

Panel: Creating psychologically safe teams – the crucial role of managers from the ‘magic middles’ right up to the CEO

This session will look at different ways that leaders can build a psychologically safe culture for their teams. 

  • Understanding how to support your managers - through education and toolkits
  • How business leaders can empower and support their employees to become the best version of themselves
  • Where the employer's responsibility begins and ends
Led by:

Marcus Herbert

Head of Wellbeing, British Safety Council
Panelist

Khushboo Patel

Head of Engagement & Inclusion, Metro Bank
Panelist

Karen Sancto

EMEA Benefits (MEA), Microsoft
Panelist

Carole Spiers

Chair, International Stress Management Association (ISMA)
14:35 - 15:15

Panel: Investing in minds – unleashing the power of human capital for sustainable success

In this session, we will explore how embracing human capital can revolutionise your organisation’s sustainability efforts.  Our speakers will offer a unique insight from both a wellbeing and a financial leadership perspective.

  • Placing people and wellbeing at the forefront of sustainability
  • The role that social factors play in driving businesses forward on the path of ESG advancement
  • The tangible returns on investment - what can be achieved when businesses prioritise mental health
  • Empowering employees - fostering a culture of wellbeing
Led by:

Paul Hendry

Vice President HSE, Jacobs Engineering
Panelist

Javier Echave

Chief Financial Officer, Heathrow Airport Holdings
Panelist

Claudia Jaramillo

Chief Financial Officer, Jacobs Engineering
Panelist

Nathalie Nicholles

Senior Director, Capitals Coalition
Panelist

Malcolm Staves

Global Vice President Health & Safety, L'Oréal
15:20 - 16:00

Panel: Embedding workplace wellbeing – shifting from reactive to proactive approaches and future-proofing strategies

Integrating wellbeing strategies and creating a work culture, where people are supported through challenges they face.

  • Why does a proactive, holistic approach lead to better people and business outcomes?
  • Does an organisation need policies and procedures in place?
  • What’s needed to future-proof workplace wellbeing strategies and take your people with you
Led by:

Isabel Berwick

Host of Working IT Podcast, FT
Panelist

Daniel Chan

Global Workplace & Wellbeing Lead, Dentsu International
Panelist

Ryan Hopkins

Author, '52 Weeks of Wellbeing'
Panelist

Dr Sophie Mort

Mental Health Lead, Headspace
Panelist

Dr Richard Peters

Medical Director EMEA, Goldman Sachs
16:00 - 16:30

Afternoon break and networking

Visit the exhibition.

Recharge, gather your thoughts and share experiences.

16:20 - 16:30

“Now breathe…”

Speaker

Stuart Sandeman

Breathwork expert, BBC Decompression Session host, founder of Breathpod and best-selling author of “Breathe In Breathe Out"
16:30 - 17:00

Plenary Session – Closing keynote: Make a difference – celebrating difference so every individual can thrive at work

Women's England Rugby player Shaunagh Brown is living proof of what can happen when you say yes to a challenge. To end the day on a high, Shaunagh's story will shed light on the how workplaces can impact the mental wellbeing of black people and people of colour and how Shaunagh is tackling the status of gender, ethnicity and sexual equality within women's rugby. It's sure to leave you feeling inspired and motivated to make change happen.

Shaunagh Brown, Harlequins Women’s and England Senior Women’s International Rugby team in conversation with Mark Malcomson CBE, Chief Executive, City Lit.

Interviewer

Mark Malcomson CBE

Chief Executive, City Lit
Speaker

Shaunagh Brown

Harlequins Women’s and England Senior Women’s International Rugby team

17:00 - 17:30

Drinks, Networking and Close

Track 3 - Prevention & Intervention

Best practice, practical insights and inspiration to retain talent and engage workforces, focusing on systemic prevention and proactive intervention.

Sponsored by

Healix Health Services
Unum
07:45 - 08:45am

BREAKFAST BRIEFING 07:45 – 08:45am

Sponsored by:

THE REAL TRUTH ABOUT EFFECTIVE MENTAL HEALTH STRATEGIES IN ORGANISATIONS TODAY - A CONVERSATION

This solution-focused interactive session unpacks the lack of 'fit' and ineffectiveness in so many organisational mental health strategies. Speakers will discuss the challenges faced by many organisations and how this can contribute to poor mental health and a psychologically unsafe workplace.

  • Identifying the gaps in behaviour change and skill development in approaches to wellbeing
  • Fundamental change makers that organisations can adopt in their arsenal of wellbeing strategies
  • Lifelong approaches to skills and theory driven behaviour change vs a true analysis of personal resources
  • Engagement - the real barrier?

Speaker

Dominic Bennett

Founder & CEO, OnWellbeing
Speaker

Dr Nicola Eccles

Head of Mental Health and Wellbeing, OnWellbeing
Speaker

Dr Heather McKee

Health Behaviour Change Specialist
08:55 - 09:05

Welcome, introduction and warm up: ‘Be More Human’

Speaker

Thomas Duncan Bell,

The Bipolar Businessman; Founder, My Whole Self
09:05 - 09:40

Opening keynote panel: The future of work through the lens of workplace culture, mental health and wellbeing

Our first keynote panel shines a spotlight on the state of the nation and how the workforce is faring. In the future of work, changing demographics and age diversity, coupled with new AI technology and a disconnected, hybrid workforce will have significant implications for organisations

  • What do current and future global trends mean for our mental health and wellbeing?
  • The increasing need to meet the individual needs of a multigenerational workforce
  • People sustainability as a concept that will redefine work in 2024
Led by

Geoff McDonald

Co-Founder, Minds@Work; Board Advisor, Supernova
Panelist

Kelly Beaver MBE

Chief Executive, Ipsos UK & Ireland
Panelist

Professor Dame Carol Black DBE, FRCP, FMEDSCI

Chair, Centre for Ageing Better; Chair, British Library Board
Panelist

Sir Ian Cheshire

Chairman, Spire Healthcare Group; Chairman, Channel 4; Chair, Land Securities
Panelist

Alex Will

President & Member of the Board of Directors, Calm
09:40 - 10:15

Plenary Session – Keynote panel: Collaborating to achieve a workforce of thriving employees

We hear a lot about progress in workplace mental health and wellbeing, but whilst recognition of organisations’ responsibility is growing, are we really making a difference? If not, why not? Our expert panel of speakers will discuss just how far workplace wellbeing has come, what the barriers to progress really are and what needs to happen next including:

  • The factors affecting the mental health and wellbeing of different working demographics?
  • Increasing focus on the essential role of the manager
  • The growing intersection between DEI and wellbeing
  • Bridging the gap - the next steps for 2023 and beyond to embed wellbeing into the future of work
Led by:

Karl Simons OBE

Advisor, Cabinet Office; Chief Futurist, FYLD
Panelist

Jo Bibby

Director of Health, The Health Foundation
Panelist

Dr Sarah Hughes

CEO, Mind
Panelist

Barbara Jeffery

Co-lead of Employee Health, McKinsey Health Institute
Panelist

Helen Willis

Chief Financial Officer, Costain
10:15 - 10:45

Morning Break and Networking

Please take some time to visit the exhibition.

Recharge, gather your thoughts and share experiences.

After the break, attendees can choose to join case studies and panel discussions in 3 parallel tracks of curated content, or workshops.  Delegates are welcome to move between the Tracks at the end of each session.

10:45 - 10:50

Chair’s Intro to Prevention & Intervention Track

Chair

Professor Dame Carol Black DBE, FRCP, FMEDSCI

Chair, Centre for Ageing Better; Chair, British Library Board
10:50 - 11:15

Case study: A partnership that puts wellbeing at the heart of the employee experience

In this fireside chat, the speakers will discuss working together to create a health and wellbeing solution - that meets employees’ varying needs, including:

  • Personalisation by segmentation to drive engagement
  • Utilising innovation in digital healthcare for improved outcomes
  • Proactive solutions to empower employees
Speaker

Fiona McAslan

Head of Health & Wellbeing, Royal Mail Group
Speaker

Saumya Barber

Head of Proposition Development, Unum
11:20 - 12:00

Panel: Prevention and early intervention – how to keep your workforce engaged

This session will discuss the importance of maintaining a healthy, happy workforce that involves a proactive approach to combine prevention strategies with effective intervention when necessary.

  • Why is prevention an important factor of a wellbeing strategy
  • Recognising the need for early intervention
  • Tips on how to keep your workforce engaged
Led by:

Sharon Burgess

Director of Operations, Healix Health
Panelist

Debbie Hamilton

Nursing Consultant, Healix Health
Panelist

Harry Bliss

CEO & Co-founder, Champion Health
12:05 - 12:35

Case study: Embedding social prescribing into the workplace

The National Academy for Social Prescribing works in partnership with employers, to realise the 2023 Budget’s vision of supporting people in and into employment, especially those facing life challenges and inequalities. Discover:

  • What social prescribing is
  • How it can reduce demand for clinical interventions - especially for people who may struggle to access other services 
  • What this means for employers
Led by:

Charlotte Osborn-Forde

CEO, National Academy for Social Prescribing (NASP)
Speaker

Tina Woods

Chief Executive, Executive Board Members & Director, Business for Health
12:35 - 13:45

Lunch, networking and time to visit the exhibition

The "Make a Difference Leaders' Club Lunch” sponsored by Headspace and Qured will be taking place in Room Engage from 12.15 to 13.45 - by invitation only.   

Inclusive wellbeing: what good looks like and how you decide where to prioritise efforts and investment as part of an inclusive approach to wellbeing, Arti Kashyap-Aynsley, Global Head of Wellbeing & Inclusion, Ocado Group

Following the Lunch Break, attendees can choose to join case studies and panel discussions in 2 parallel tracks, roundtables or workshops.

Delegates are welcome to move between the Tracks at the end of each session.

13:45 - 13:50

Chair’s Intro to Prevention & Intervention Track

Chair

Petra Velzeboer

CEO & Founder, PVL
13:50 - 14:30

Panel: Measurement of workplace wellbeing – using data to elevate your strategy

How can you measure and improve employee wellbeing using data? It’s a challenge that many organisations are grappling with. In this session, we’ll explore:

  • Approaches to measuring the impact of wellbeing initiatives
  • Where people analytics meets employee wellbeing
  • Using technology and data to inform your strategies and tailor your offerings
Led by:

Jordan Pettman

Former Head of Organisation Analytics and Insights, London Stock Exchange Group
Panelist

Sharon O’Connor

Global Lead Employee Wellbeing, Novartis
Panelist

Amanda Owen MBE

Global Safety, Health & Wellbeing Director, Heathrow Airport
Panelist

Ruth Pott

Head of Workplace Wellbeing, BAM
14:35 - 15:15

Panel: Reasonable adjustments – what should employers be looking at?

There’s a legal obligation to put in place reasonable adjustments for employees, if their mental health constitutes a disability. But where do organisations start?

  • The power of workplace adjustments
  • Case study - good practice in implementing workplace adjustments
  • Maximising the success of workplace adjustments
Led by:

Francoise Woolley

Head of Mental Health & Wellbeing, ACAS
Panelist

Alicia Collinson

Senior Associate, Thrive Law
Panelist

Jodie Hill

Managing Partner & Founder, Thrive Law
Panelist

Shriti Pattani

President, Society of Occupational Medicine (SOM); Specialist Clinical Advisor in Occupational Health, NHS England
Panelist

Kimberley Ward

Financial Inclusion & Vulnerability Lead, First Direct
15:20 - 16:00

Case study: ‘Be Well Together’ – a collaboration between health and business strategy

In this session, Mars will share their award-winning holistic health and wellbeing ‘Be Well Together’ model - more than just a corporate strategy; a practical guide for Mars’ associates to live well.

  • The evolution of the ‘Be Well Together’ model - post Covid learnings about mental health and wellbeing where social wellbeing fits with this
  • The importance of integrating your wellbeing strategy with business strategy
  • Why flexibility is key - how to adapt strategy for different colleagues
  • How Mars measures success
Speaker

Justin Boxall

Associate Health & Wellbeing Manager, Mars UK
Speaker

Jen Christie

Health & Wellbeing Practitioner, Mars UK
16:00 - 16:30

Afternoon break and networking

Visit the exhibition.

Recharge, gather your thoughts and share experiences.

16:20 - 16:30

“Now breathe…”

Speaker

Stuart Sandeman

Breathwork expert, BBC Decompression Session host, founder of Breathpod and best-selling author of “Breathe In Breathe Out"
16:30 - 17:00

Plenary Session – Closing keynote: Make a difference – celebrating difference so every individual can thrive at work

Women's England Rugby player Shaunagh Brown is living proof of what can happen when you say yes to a challenge. To end the day on a high, Shaunagh's story will shed light on the how workplaces can impact the mental wellbeing of black people and people of colour and how Shaunagh is tackling the status of gender, ethnicity and sexual equality within women's rugby. It's sure to leave you feeling inspired and motivated to make change happen.

Shaunagh Brown, Harlequins Women’s and England Senior Women’s International Rugby team in conversation with Mark Malcomson CBE, Chief Executive, City Lit.

Interviewer

Mark Malcomson CBE

Chief Executive, City Lit
Speaker

Shaunagh Brown

Harlequins Women’s and England Senior Women’s International Rugby team

17:00 - 17:30

Drinks, Networking and Close

Uncategorised

Roundtables

Delegates will also be able to join a choice of 7 roundtable discussions to deep dive into topics that matter, share experiences and build your toolkit of solutions. Calm Business' roundtable will run from 10.45 to 11.30 and will be repeated from 11.45 to 12.30. The other roundtables will run from 14.30 - 15.15 and be repeated from 15.30 to 16.15.
Delegates will be able to select which roundtables they wish to join on arrival at the Summit.
If you need any help with understanding how the roundtables work, please contact us at info@madworldsummit.com.
1

Tackling stress and burnout at your organisation

Jessica Sears
SPEAKER

Jessica Sears

Global Director, Calm Business
Jessica Sears

Takunda Marevesa
SPEAKER

Takunda Marevesa

EMEA Enterprise Lead - B2, Calm Business
Takunda Marevesa

According to 2023 research from the Harvard Business Review, 82% of executives say workplace stress is a problem at their organisation. But employers aren’t powerless–they have the ability to equip their employees with tools and programs that can help reduce stress, prevent burnout, and improve overall wellbeing. Join this roundtable to discuss:
  • The latest research on the link between workplace stress and mental health
  • Best practices for addressing stress and burnout in the workplace
  • Strategies for creating a company culture supportive of mental health
Tackling stress and burnout at your organisation
2

Reasonable adjustments in mental health for neurodiverse employees

Debbie Hamilton
SPEAKER

Debbie Hamilton

Nurse Consultant, Healix Health
Debbie Hamilton

Stephen Haynes
SPEAKER

Stephen Haynes

Director of Wellbeing, British Safety Council
Stephen Haynes

Workplace adjustments to engender inclusive environments enabling everybody to thrive in their work are an increasing area of focus amongst workplace health and wellbeing strategies and interventions. Adjustments for neurodivergent workers, such as workplace design solutions, continue to be adopted, but there still remains inconsistency in understanding, application and practice. This roundtable session will provide an opportunity to share learnings amongst peers to explore:
  • How well we currently understand the extent and advantages of neurodiversity in our workplaces
  • How we can create neurodiverse workplaces through reconfiguring recruitment practices
  • How we can better foster inclusive workplaces going forward
Reasonable adjustments in mental health for neurodiverse employees
3

Personalised mental health: getting employees to the right care at the right time

Dr Anna Mandeville
SPEAKER

Dr Anna Mandeville

UK Clinical Director, Koa Health
Dr Anna Mandeville

Globally, 59% of working adults are dealing with a mental health issue without professional support. More than half have at least one mental health issue, yet the majority won’t seek out clinical care, citing a preference for self-help or lack of confidence in treatment and limited awareness around how to access the right services for their unique needs. This means that for employers, one of the biggest challenges to overcome in supporting their workforce is getting employees to the right care at the right time. In this roundtable, find out:
  • How mental health is impacting your workforce
  • Why people aren't accessing the care they need (even if you have benefits in place)
  • What you can do to better support your staff
Personalised mental health: getting employees to the right care at the right time
4

Money and mental health in a cost-of-living crisis

Anasuya Iyer
SPEAKER

Anasuya Iyer

VP Growth & Revenue, Octopus Money
Anasuya Iyer

Ruth Handcock
SPEAKER

Ruth Handcock

CEO, Octopus Money
Ruth Handcock

Money and mental health in a cost-of-living crisis
5

Improving workplace mental health awareness: taking the first steps

Dr Dan Kolubinski
SPEAKER

Dr Dan Kolubinski

Principal Therapist, Onebright
Dr Dan Kolubinski

Sarah Carter
SPEAKER

Sarah Carter

Head of Account Management, Onebright
Sarah Carter

Improving workplace mental health awareness: taking the first steps
6

The flow of care: how to spot – and break – barriers to employee wellbeing

David Phillips
SPEAKER

David Phillips

Mental Health Technology Consultant, Unmind
David Phillips

Becky Minton
SPEAKER

Becky Minton

Head of Therapies & Coaching, Unmind
Becky Minton

All employees deserve the right care, at the right time - and it's our duty as employers to empower their mental health. Life’s journey is unpredictable, and we all operate on a spectrum from flourishing to struggling. We can’t always anticipate setbacks, but organisations can prepare a robust flow of care. Proactive education, wellbeing metrics, in-the-moment tools and certified practitioners, all play a role in helping people to flourish. Leading organisations embrace these critical services. But getting there takes understanding the real blockers and enablers of good mental health and wellbeing. Join this roundtable to explore:
  • Visible and invisible barriers to care
  • Crafting wellbeing strategies that obliterate these obstacles
  • The new integrated model of ‘flow of care’
  • Putting power back into the hands of your most valuable asset - your people
The flow of care: how to spot – and break – barriers to employee wellbeing
7

Integrating DEI into senior leadership management training

Tony Singh
SPEAKER

Tony Singh

Organisational Development & Employee Experience Lead, Babergh & Mid Suffolk Mid District Councils
Tony Singh

Stefanie Daniels
SPEAKER

Stefanie Daniels

Founder, Life Begins at Menopause
Stefanie Daniels

Research shows that organisations across all sectors are investing significant amounts of money and time into leadership and management training, yet post-course evaluation indicates a lack of sustainability and a weak return on investment. Studies show that leaders impact an individual’s workplace experience by 70% (ICAEW Insights). As organisations continue to develop their leaders and managers, they must recognise the benefits of integrating inclusive behaviours and embracing diversity for their employees to thrive and to feel a sense of fairness, respect, value, belonging and psychological safety.

Join us to discuss how:

  • To place DE&I at the centre of your leadership training
  • Maximise ROI to support your organisation’s commitments

Workshops

1

The science behind happiness and productivity

Time: 10:45 - 11:30
Mary Curristin
SPEAKER

Mary Curristin

Customer Experience Lead, ART Health Solutions
Mary Curristin

Dr Josh Jackman
SPEAKER

Dr Josh Jackman

Operations Director, ART Health Solutions
Dr Josh Jackman

In this session, our speakers will take you through the latest academic research definitively showing that improving employee happiness will drive enhanced productivity. They will then address the natural next question, “What drives happiness?”, by showcasing ART’s unique dataset to unveil the key drivers that are underpinned by the wellbeing fundamentals. You’ll leave this session with practical takeaways for how to improve your employees’ happiness and productivity at work, as well as a business case for investment in workplace wellbeing, to enable your organisation’s financial success.

  • Movement
  • Recovery
  • Nutrition
  • Mindset
2

Five ways to support working parents and improve your business ROI

Time: 10:45 - 11:30
Sarah Hesz
SPEAKER

Sarah Hesz

CCO, Bubble
Sarah Hesz

Working parents and parents-to-be make up approximately a third of the workforce. The burn-out amongst working mothers in particular is at crisis point – leading to record numbers of women leaving their careers to look after family. This practical workshop will outline some simple and effective things that we as organisations can do to make sure working parents feel supported, confident and productive.

  • The 3 key struggles of being a working parent today – financial, logistical and mental 
  • How the confidence and wellbeing of working parents impacts everyone in the business
  • The business case and why working parents unlock the key to improving your gender pay gap
3

Delivering a ‘’Whole Person’’ Workplace Wellbeing Strategy

Time: 12:00 - 12:45
Alison Bromley
SPEAKER

Alison Bromley

Director Behavioural Health Solutions, SilverCloud® by Amwell® 
Alison Bromley

Maria-Teresa Daher-Cusack
SPEAKER

Maria-Teresa Daher-Cusack

Mental Health Advisor, Health Assured Clinical Team
Maria-Teresa Daher-Cusack

In the aftermath of the global pandemic, never before has employee mental health and wellbeing been so high on the organisational agenda. In this engaging workshop, our speakers unpack data from the UK and Ireland, which highlights how many people are struggling in the workplace – as concerns about kids, childcare, elderly parents, and money – are not put to one side when the working day has started. The good news, however, is that interventions to improve wellbeing can boost employee productivity by as much as 12%. Join SilverCloud and expert partners at Health Assured, to discuss how to deliver a ‘whole person’ wellness strategy that takes all the elements of an employee’s life into consideration.

This workshop will discuss some key topics related to the ‘whole person’ strategy, including:

  • How do we bring families into the conversation?
  • Supporting new parents
  • Addressing stress
  • Building resilience
  • Helping employees break the cycle of money worries
  • The secret power of sleep

 

4

Harnessing the power of data and AI – enabling personalised and proactive wellbeing support at scale

Time: 12:00 - 12:45
Chris Attoe
SPEAKER

Chris Attoe

Chief of Staff & Occupational Health Psychologist, Kinhub
Chris Attoe

Today’s workplaces and workers both face unprecedented barriers to employee wellbeing and productivity, evidenced by record levels of sickness absence, burnout and lost productivity. The scale of this challenge requires technology-enabled solutions that can provide personalised, responsive support to prevent poor health but also promote wellbeing and workplace performance. This workshop with Kinhub will explore cutting-edge applications of computer and data science – showing you how these can take theory and evidence-based wellbeing support to employers and employees at scale.

We will discuss:

  • Technology solutions and your people strategy
  • Personalised support and workforce segmentation
  • Applications of Artificial Intelligence and machine learning
  • Preventative and proactive wellbeing support